This refund policy (“Policy”) describes the conditions under which Wiz Electronics Inc. (“we,” “us,” or “our”) will issue refunds for products purchased on our website, wizelectronicsinc.com (the “Website”).

## Return and Refund Policy

We are committed to customer satisfaction and want you to be happy with your purchase. If you are not satisfied with a product, you may return it for a refund within 7 days of purchase.

To be eligible for a refund, the product must be:

* In original and unopened packaging

* In unused and undamaged condition

* With all tags and labels attached

* Accompanied by a receipt or proof of purchase

## Exceptions

The following products are not eligible for returns or refunds:

* Products that have been used or damaged

* Products that are missing tags or labels

* Products that are custom-made or special order

* Digital products

## Return Process

To return a product, please contact us by email at support@wizelectronicsinc.com with your order number and the reason for your return. We will then provide you with instructions on how to return the product.

## Shipping Costs

You will be responsible for the cost of shipping the product back to us. However, if the return is a result of our error (e.g., incorrect item shipped), we will cover the shipping costs.

## Refunds

Once we receive and inspect the returned product, we will notify you of the status of your refund. If your refund is approved, we will initiate the refund to your original payment method within 7-14 business days.

## Processing Time

Please allow up to [Number] business days for your return to be processed and your refund to be reflected in your account.

## Contact Us

If you have any questions about our return and refund policy, please email us at support@wizelectronicsinc.com.